Policies & Warranty

At Neil's Parts, your satisfaction is guaranteed.

Limited Parts Warranty:

Neil's Parts warrants parts to be free from defects in material and workmanship for one year from date of goods sold. This warranty applies to any part that is properly installed, maintained, and operated under normal conditions. This warranty is void if the part has been (i) subject to misuse, neglect, or accident, (ii) used for a purpose for which it is not designed, or (iii) altered in any way that adversely affects its performance or reliability. Neil's Parts' sole obligation and the purchaser's sole remedy for any breach of this warranty is repair or replacement of defective parts. Parts must be returned to Neil's Parts under prescribed policy. Neil's Parts reserves the right to inspect any or all parts returned for warranty before warranty claims will be honoured. Except as expressly provided in this warranty, all parts are provided "as is", and Neil's Parts disclaims and excludes all warranties, expressed or implied with respect to used whole equipment, including without limitation any warranty of merchantability or fitness for a particular purpose or use.

Used Whole Equipment Warranty Disclaimer:

All used whole equipment is sold "as is" and Neil's Parts disclaims and excludes all warranties, expressed or implied with respect to used whole equipment, including without limitation any warranty of merchantability or fitness for a particular purpose or use.

Limitation of Liability:

All used whole equipment is sold "as is" and Neil's Parts disclaims and excludes all warranties, expressed or implied with respect to used whole equipment, including without limitation any warranty of merchantability or fitness for a particular purpose or use.

Terms & Conditions

Payment Methods:

We currently accept Visa and MasterCard as methods of payment for online purchases using this site.

Merchandise Returns:

Neil's Parts offers 30 days no questions asked return policy. That is 30 days from the original invoice date. No returns will be accepted after 30 days. Credit will be issued based on inspection of the returned merchandise. The customer assumes liability for freight when returning merchandise ordered in error. Returned merchandise must be shipped with all transportation charges prepaid. Merchandise returned C.O.D. will be refused. A restocking fee may apply.

Core Charges:

Cores must be returned within 30 days of receipt of the original merchandise in order to qualify for a refund, unless prior arrangements have been made. Core charges will be refunded based on receipt and inspection of a serviceable core. The customer is liable for all freight charges on core returns.

Privacy and Security

Neil's Parts is committed to protecting your privacy. For certain types of online orders we sometimes need to know your name, email address, mailing address, credit card number and expiration date. We also must collect shipping, phone and email information in order to ensure the safe and proper delivery of merchandise. This allows us to process and fulfill your order and to notify you of your order status. Any data you supply Neil's Parts is safeguarded and treated with the utmost privacy. You will never be placed on any type of mailing or other list without your consent. Subsequently, your information will never be sold to any third party. Rest assured, your personal information is safe with us!